Why can’t I access the free gift or click the button?

If you’ve entered your name and email but nothing happens when clicking the button, this is usually caused by a browser or device issue.

Try the following:

• Refresh the page and re-enter your details
• Use a different browser (Chrome or Safari recommended)
• Open the page in an incognito/private window
• Clear your browser cache

If you're on mobile, try switching to a desktop (or vice versa).

Still not working?

Please email help@hobbyscool.com and our team will assist you within 24 hours (Monday–Friday, ET).